This Warranty Policy outlines the terms and conditions that govern any warranty claims you may have for products purchased from Tangent Technologies, LLC dba Home & Leisure Group LTD, collectively referred to as "Tangentwood". If there is a conflict between this Warranty Policy and our Terms of Service, this Warranty Policy will govern unless expressly stated in the Terms of Service.

At Tangentwood, we believe in the quality of our products and want to make sure that you can enjoy your furniture for years to come. 

Tangentwood offers a limited warranty to the original purchaser of our products for personal residential use as described in this Warranty Policy. Under normal use Tangentwood furniture will be free from material defects, and Tangentwood furniture will not materially crack, splinter, chip, rot, peel or suffer structural damage from insects during the warranty periods specified below. 

Aluminum Frames 
This warranty covers the structural integrity of the aluminum frame for five (5) years of personal residential use, including that welds and joints will not break or crack, measured from the date of delivery. 

Fabrics, Cushions and Pillows 
Fabrics used in our pillows and cushions are covered in this warranty. Fabrics are protected against becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals for five (5) years of personal residential use, measured from the date of delivery.   

Hardware 
Hardware used in the production and assembly of Tangentwood furniture is warranted to not break for five (5) years of personal residential use, measured from the date of delivery. 

HDPE Plastic Lumber 
Warranty covers our premium HDPE (high-density polyethylene) plastic lumber for twenty (20) years of personal residential use, measured from the date of delivery. Our HDPE will be free from material defects and will not materially crack, splinter, chip, rot, peel or suffer structural damage from insects during this 20-year warranty period. 

Exclusions: 
Tangentwood limited residential warranty does not cover the following items and conditions. Tangentwood shall not be liable for failure, defect or damage resulting from any of the following: 

• Commercial, contract, rental, leasing, institutional or other non-residential use. 
• Normal wear and tear, including its effects on pillows and cushions. 
• Rust or corrosion of stainless steel or other hardware. 
• Damage due to unauthorized repairs, alterations or improper assembly. 
• Damage to product due to misuse, abuse, destruction by human or animal, vandalism, corrosive atmospheres (such as those contaminated by acid rain, harmful chemicals or vapors), or acts of nature (such as fire, flooding, hurricane, earthquake, tornado, lightning, etc.). 
• Post-delivery labor, transportation or assembly costs. 
• Application of paint, varnish or other coating or chemical not approved by Tangentwood, or the application of heat or radiation from an external source, such as a barbeque grill, firepit or other heat source. 
• Assembly of hardware, accessory items or defects caused by their assembly. 

We will repair or replace any product determined by our Customer Care Team to contain manufacturing defects. No cash refunds will be made. We reserve the right to discontinue or change any product line, color or woodgrain without notification to the purchaser. If the original product is not available, we reserve the right to choose a replacement of equal value or quality. 

Tangentwood is not responsible for incidental or consequential damage, loss of time, usage or money and our responsibility shall not exceed the value of the replacement product. 

To make a warranty claim, please fill out the form below, or email your request to service@tangentwood.com. When submitting a claim, please supply the following information: 

• Dated proof of purchase 
• Purchaser name and contact information 
• Photographs of the product showing defect or damage 
• A description of the problem