Yes, the color that you see on the surface runs continuously throughout the material.

We are proud of the quality of our furniture and are happy to provide a warranty to the original purchaser of our product. We offer a limited warranty (for normal use) against the structural failure of our furniture for up to 20 years for residential use.

We are proud to say that all our furniture is Illinois made and manufactured in the USA, as well as our proprietary plastic lumber used to manufacture our full product line. Made in the USA.

No. Tangentwood furniture is designed with the most UV-resistant HDPE lumber to withstand fading and discoloration over time.

Unlike traditional wood, our furniture is maintenance free.  You won’t have to go through vigorous efforts to stain, sand and waterproof our furniture every year.

We list the dimensions on each product page for your convenience.

Yes, our all-weather material is built to withstand all four seasons and a range of climates including hot sun, snowy winters, salt spray and heavy rains.

No. We are an online-only store and do not have physical showrooms or store locations.

Please visit our Contact page to contact us.

Our furniture products come with free shipping. You can enjoy the convenience of having your items delivered to your doorstep without incurring any additional shipping charges.

Here are the full details of our Shipping Policy.

LTL stands for “less than truckload” and is a truck shipping method used when freight doesn’t require the use of an entire trailer. For our larger products and sets, we ship using this method, which may result in longer fulfillment times. You will also be contacted by the carrier for an appointment to be present for the delivery.

Some delivery carriers experience delays due to high demand. Our shipments are delivering on time, but some may experience fewer updates during transit or show no movement until they reach your local delivery hub. Please check your tracking frequently for updates. If you are still experiencing delays, please use Contact Us page to help resolve your issue.

Most standard orders ship on the same day, Monday – Friday excluding holidays, if received by 1:00 p.m. Central Time. Orders received after 1:00 p.m. Central Time are typically shipped the next business day. Most delivery times in the contiguous US range between 3-7 days depending on your location. 

If you purchase a large set or multiple item(s) that will require freight shipping on pallets, etc. (Not UPS/FedEx standard ground) you will be able to track the status of your order using a tracking code that we will provide once it is available. We will email you the tracking code as soon as it ships and is submitted to us for forwarding. As part of the freight service, you will generally be contacted at the phone number you provided at the time of order placement to schedule delivery.

We’re unable to hold inventory or delay shipments, but luckily, it’s easy to check when your order will arrive prior to placing it. Just click the “View Shipping and Returns” link on any product’s page.

No. You’ll need to place separate orders for each shipping address.

We do not currently offer pick-ups at our warehouse.

Contact our Customer Care Team by email at Service@Tangentwood.com or fill out our Contact Us form.

In case your package show delivered, but it’s not there: 

• Check with family members, neighbors, co-workers, a building manager, apartment office, or others who may have accepted your order on your behalf. 
• The carrier may have placed your order somewhere near your door, out of plain view. Look for your order in places such as the back door, garage, or behind bushes. Check your tracking information to see if a location was noted. 

In some situations, or during peak delivery times, packages may state delivered up to 48 hours prior to their arrival. 

If haven’t received your order and FedEx has reported it as “delivered”, you will need to contact FedEx directly to file a claim. Please visit fedex.com > Support > File a claim. 

If damage is present after delivery, please contact us at service@tangentwood.com immediately. We will work with you to resolve the situation. Photo evidence is extremely helpful in expediting the resolution process. Also be sure to keep all packaging until you confirm there will be no need for return or exchange.

We offer a 30-day return policy on all our orders.

If you do not love your Tangentwood furniture, contact us within 30 days of receiving your order. We will gladly accept your return as long as it’s in new condition. We cannot accept furniture returns that are not in new condition. You are responsible for shipping the item(s) and any fees/costs associated with the return shipment. 

Incorrect or defective/damaged product. 

If the item(s) sent was incorrect or defective, please contact service@tangentwood.com immediately. Please do not send back these items prior to contacting us to obtain prior authorization. 

Please see our warranty policy here.

All refunds will be credited back to the original form of payment once our warehouse receives your items.

No. In fact, most of our furniture can be assembled within 20 minutes. Simply refer to the step-by-step product assembly guide or our video instructions.

We’re proud to offer products that are easy to assemble and require few or no tools! Because of this, we do not offer white glove, in-home delivery or assembly services.

No painting, staining, or waterproofing is required for Tangentwood furniture, because the colors run continuously throughout the material. Attempting to paint, stain or waterproof your Tangentwood furniture will void the warranty.

Yes. However, we recommend not allowing the Tangentwood furniture to remain submerged in chemically treated water permanently.

Yes, our Tangentwood furniture is resistant to saltwater and can be used in coastal areas. In coastal areas with high salt content, it is highly recommended that the Tangentwood furniture be rinsed with fresh water on a regular basis to prevent salt buildup and prolong the life of your Tangentwood furniture.

Water will remove most dirt and debris. You may use any non-abrasive cleaner. Our Tangentwood HDPE (high density polyethylene) material is non-porous and will not absorb spills that may stain.

Should you desire to pressure wash your Tangentwood furniture, pressure wash under 1,500 psi, with the wand at least 10-12 inches away so it does not damage the furniture.

Yes, it is safe to keep your Tangentwood furniture near a fire pit as long as you exercise caution and avoid direct contact with the fire. 

Yes. While primarily designed for outdoor use, our Tangentwood furniture can be used indoors if desired.

HDPE plastic lumber is High Density Polyethylene (HDPE) derived from a mix of materials including recycling such as milk jugs and laundry detergent bottles. The material is then cleansed in a decontamination process to an extremely high purity level. The purified recycled plastic is formulated with UV inhibitors and color pigments and formed into various shapes and profiles used to create beautiful and more importantly maintenance-free furniture. Tangentwood furniture is built to last for years.

We offer a variety of customization options to help you create the perfect order that meets your unique outdoor needs. Depending on the product and the specific customization you require, there may be additional charges or production times associated with your order. To explore customization options for your order, please get in touch with our Customer Care team by email at service@tangentwood.com. We will be happy to provide you with more information and guide you through the customization process to help you create your ideal outdoor furniture piece.

No. We currently only support checkout via our online store.

As soon as your order ships you will be emailed a shipment notification along with the tracking details. All orders are tracked using a tracking number on the website of the associated carrier. If you need this confirmation resent, you may also contact us by email at service@tangentwood.com. We are happy to help you.

We are happy to answer any questions you may have. You may reach out to our Customer Care team by email at service@tangentwood.com or our Contact Us page.

If it’s not showing up online, that means that we’re temporarily out of stock. As soon as we make more you will be able to select it as an option online. We will be happy to provide you with more information on the product’s availability, please get in touch with our Customer Care team by email at service@tangentwood.com. 

No, there isn't.

We accept all major credit cards: Visa, MasterCard, American Express, and Discover.

Most of our products and custom options are available online; however, not all pieces are shown. Connect with our Customer Care team by email at service@tangentwood.com or visit our Contact Us page.

Sales tax is not included in our pricing.

As required by law, sales tax is determined by the state in which your order is being shipped. If applicable, sales tax will be added to your order total at checkout.

If you are having trouble submitting payment, please contact your bank to ensure that you are using a valid payment method.  You can also attempt your purchase in a different web browser (Google Chrome, Firefox, Safari, Internet Explorer, etc.) or on a different computer or device. If you are still unable to check out or if you’re having other difficulties or issues checking out, please fill out the contact form on our contact page and we will be in touch with you shortly.

Your order will say "In Process" right up until it's ready to ship. As soon as it's prepped and ready for shipment you'll receive an email with tracking information and the status will change to "Shipped".